Prioritizing? Try the “Five Ss” of Productivity

The “Five Ss” of Productivity

Today I’m using the “Five Ss of the Workplace” to increase productivity. The ‘5Ss’ are the Japanese words:

  • Seiri = organization : separate out all the things that are not necessary and eliminate them or tidy them away
  • Seiton = neatness : arrange the essential things in order so that they can be quickly and easily accessed and put away
  • Seiso = cleaning : keep machines and working environment clean (everyone’s job–no cleaners needed)
  • Seiketsu = standardization : make cleaning and checking a routine practice; maintain a pleasant environment
  • Shitsuke = discipline : standardize the previous four steps and constantly improve them; creating good habits

In a tidy and organized workplace, errors are minimized, work is speeded up and small problems are made visible.

These have been translated into five Ss in the English language:

  • Seiri –> sort
  • Seiton –> straighten
  • Seiso –> scrub, sanitize
  • Seiketsu –> systematize
  • Shitsuke –> standardize, self-discipline

Cash mobs: Another micro-innovation

The ripple effect of micro-innovations

I’m remembering this 2010 post on “micro-innovation” with joy:

Even the most mundane transactions can be turned into memorable experiences. Here’s an example:

Standard Parking of Chicago plays a signature song on each level of its parking garage at O’Hare Airport and decorates walls with icons of a local sports franchise-the Bulls on one floor, the White Sox on another, and so forth. As one Chicago resident said, “You never forget where you parked!”

Now, here’s one story about the ripple effects of micro-innovation, born from a single generous act. One guy in one small town wanted to honor one store that had been a local favorite for more than 100 years. 

http://finance.yahoo.com/news/era-big-boxes-day-little-guy-080317993.html

Micro-innovation is a beautiful thing. And, yeah, I want to start a Cash Mob of my own…

Clarify priorities with MoSCoW (Must, Should, Could and Won’t)

Prioritization Technique – MoSCoW (Must, Should, Could and Won’t)

The MoSCoW technique is a good focus method that helps you choose when you have too many options.

MoSCoW is an easy-to-memorize acronym that provides a straightforward way of prioritizing items.  Dai Clegg of Oracle UK Consulting first described MoSCoW in CASE Method Fast-Track: A RAD Approach. Clegg then donated the Intellectual Property Rights to the Dynamic Systems Development Method (DSDM) Consortium.

How Now, MoSCoW?

By following MoSCoW, we can classify each option in a list of possibilities with rating criteria:

M – MUST have this
S – SHOULD have this if at all possible
C – COULD have this if it does not affect anything else
W – WON’T have this time but WOULD like in the future

The o’s in MoSCoW are added just to make the word pronounceable, and are often written in lower case.

MoSCoW empowers you and your customer to participate actively in the decision process regarding the best order of doing things (and which ones are really important).

So, now…how will you MoSCoW?

Free Learning Job Aid Toolkit

Are You On The Move! Yet?

The Move! toolkit contains over 50 ‘one page’ job-aids with involving methodologies in five distinct areas : Individual, Team and Organizational Development as well as Project Management and Instructional Design & Facilitation.  You can browse through all the tools here.  Tons of helpful resources, and best of all…they’re FREE.

A. INDIVIDUAL DEVELOPMENT TOOLS

Performance Management Process / Objective Setting SMARTT / Build-Up coaching session / GROW model for coaching / Coaching Styles / Constructive Feedback / Questioning & Listening / Behavior Wheel / ACHIEVE Model / Individual Development Plan / Checklist for effective coaching / Appraisal Interview /

B. TEAM DEVELOPMENT TOOLS

Team Work Model (GRPI) / GRPI Questionnaire / Action Centered Leadership (Adair) / Intervision / Meeting Management / Multi Voting / Brainstorming / Mind Mapping /Effective Decisions / SWOT Analysis / New Leader Expectation Activity / SADIE problem solving / SORA problem solving / Intake Teamdevelopment

C. ORGANIZATION DEVELOPMENT TOOLS

Consulting Process / Intervention Strategy / Business Needs Analysis / Stakeholder Analysis / Initial Customer Contact / Contracting Checklist / Force Field Analysis / Scenario Planning / SARAH coping with change / Change Loop / Balanced Scorecard / Community of Practice / Autonomous Motivation (Self-Determination Theory) / Confrontation Matrix / Environmental Scan

D. PROJECT MANAGEMENT TOOLS

Project Process Map / Project Planning (GANTT) / Critical Path Method / Cause & Effect Analysis (Ishikawa) / Impact – Effort analysis / Risk Analysis / Project Learning Review / Stakeholder Activities / Focus Groups / Individual Interviews / Data Analysis / Responsibility Matrix

E. INSTRUCTIONAL DESIGN TOOLS

8 Field Analysis (Kessels & Smit) / Learner focused versus content focused / Experiential Design model / Checklist Learning Activities / Types of Process Interventions / Guidelines for debriefing group activities / Involvement : look at training / Scenario Template / Statement Game / Checklist for instructional design / Learning Activities /

 

Overcoming my bias

A few resources for you on overcoming biases. And, yes, we all have them…

Learning objective: Recognize implicit bias

  • Implicit Association Test (IAT), which has become the standard for measuring implicit bias
  • A Class Divided (The Brown eyes / Blue eyes story)
  • Johari Window (A simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals within a group. I use the “Unknown” box to illustrate bias)
  • The Hermann Grid activity (Sometimes we see things that do not exist; First impressions are not always right) 

Learning objective: Identify specific techniques for overcoming bias

Learning objective: Describe ways to build trust

Learning objective: Explain how initial perception can create a self-fulfilling prophesy

Story on Self-Fulfilling Prophesy: “The monk and the travellers”

One day a traveller was walking along a road on his journey from one village to another. As he walked he noticed a monk tending the ground in the fields beside the road. The monk said “Good day” to the traveller, and the traveller nodded to the monk. The traveller then turned to the monk and said “Excuse me, do you mind if I ask you a question?”.

“Not at all,” replied the monk.

“I am travelling from the village in the mountains to the village in the valley and I was wondering if you knew what it is like in the village in the valley?”

“Tell me,” said the monk, “What was your experience of the village in the mountains?”

“Dreadful,” replied the traveller, “to be honest I am glad to be away from there. I found the people most unwelcoming. When I first arrived I was greeted coldly. I was never made to feel part of the village no matter how hard I tried. The villagers keep very much to themselves, they don’t take kindly to strangers. So tell me, what can I expect in the village in the valley?”

“I am sorry to tell you,” said the monk, “but I think your experience will be much the same there”.

The traveller hung his head despondently and walked on.

A while later another traveller was journeying down the same road and he also came upon the monk.

“I’m going to the village in the valley,” said the second traveller, “Do you know what it is like?”

“I do,” replied the monk “But first tell me – where have you come from?”

“I’ve come from the village in the mountains.”

“And how was that?”

“It was a wonderful experience. I would have stayed if I could but I am committed to travelling on. I felt as though I was a member of the family in the village. The elders gave me much advice, the children laughed and joked with me and people were generally kind and generous. I am sad to have left there. It will always hold special memories for me. And what of the village in the valley?” he asked again.

“I think you will find it much the same” replied the monk, “Good day to you”.

 “Good day and thank you,” the traveler replied, smiled, and journeyed on.