Learning and the Pursuit of Shibumi

“When in doubt about do or don’t, don’t.”

That’s my my new mantra. Almost sounds lazy, doesn’t it? Well, it’s not actually.

It’s all about Shibumi.  That’s spelled, 渋み. And it’s all about editing. Refining. Reducing. Simplifying.

Shibumi: “The ability to achieve the maximum effect with the minimum means” – Rough translation of a Japanese Zen concept

Shibumi is a concept I have been consciously (and even unconsciously) searching for since childhood, although I didn’t know the name for it until recently. The concept of Shibumi refers to a particular aesthetic of simple, subtle, and unobtrusive beauty. It reflects the ability of a person (or organization, or object d’arte) to achieve effortless effectiveness, elegant simplicity, and the height of excellence.

There are five key steps to reach shibumi:

  1. commitment
  2. preparation
  3. struggle
  4. breakthrough
  5. transformation

Read this short and insightful article if you want to learn more: Learning and the Pursuit of Shibumi – Chief Learning Officer, Solutions for Enterprise Productivity.

Susan

What does the Dunning–Kruger Effect mean to you?

I literally stumbled upon the Dunning–Kruger effect on Wikipedia today, and it gave me an ah-hah moment. I’ll describe my moment of insight shortly, but first let’s look at the Dunning–Kruger effect:

The Dunning–Kruger effect is a cognitive bias in which an unskilled person makes poor decisions and reaches erroneous conclusions, but their incompetence denies them the metacognitive ability to realize their mistakes. The unskilled therefore suffer from illusory superiority, rating their own ability as above average, much higher than it actually is, while the highly skilled underrate their abilities, suffering from illusory inferiority. This leads to the situation in which less competent people rate their own ability higher than more competent people. It also explains why actual competence may weaken self-confidence: because competent individuals falsely assume that others have an equivalent understanding. “Thus, the miscalibration of the incompetent stems from an error about the self, whereas the miscalibration of the highly competent stems from an error about others.   – From the “Dunning-Kruger Effect” on Wikipedia

So, let me get this straight (to the tune of the Hokey Pokey)…

You put a lack of skill in + a resulting bad decision + an erroneous conclusion = inflated self-assessment

Presence of skill + inflated assessment of others’ skill = inaccurately low self-assessment

In other words, the very people who should be seeing themselves as more skilled, actually have less confidence in their own skills and over-estimate the capabilities of others. 

What could this mean for training design and development?  That’s where my Ah-hah moment comes in. But, you’ll have to wait, because I’m not confident enough in my thought process to actually tell you about it. So, does that mean I’m encountering the Dunning-Kruger effect?

Oh, and just in case you’re wondering whether (a) these guys know what they are talking about, or (b) instead they suffer from their own posited effect, Dunning and Kruger were awarded the Ig Nobel Prizes in Psychology in 2000 for their report, “Unskilled and Unaware of It: How Difficulties in Recognizing One’s Own Incompetence Lead to Inflated Self-Assessments.”

The Secret to Keeping Top Talent Around

In his “Keeping Employees Happy in a Post-Recession World” BusinessWeek article, John Ryan writes that the best predictor of how long talented workers will stay with their company is the quality of relationship they have with their immediate manager. So, your first thought is probably along one of the following two lines:

1. How do I feel about my immediate boss?
2. How do my direct reports feel about me?

Well? What’s your verdict?

View the article

Learning Design That Makes You Shine

Tonight I read an online article that stopped me in my tracks. Rather than try to capture the essence of author Barbara Findlay Schenck’s brilliance by recapitulating it in my own words, I’m just going to re-publish the article.

It’s that good.

First, I’ll share my 6-word elevator speech with you: “Learning Design That Makes You Shine.” Now, on to the good stuff, then it’s your turn…

Want a Loan? A Sale? A Job?
By Barbara Findlay Schenck

When Brad Newman introduced himself as an actrepreneur, I was hooked. Everything about his title told me he had information I wanted to hear. Over a few additional seconds, I learned that this actor and entrepreneur is the founder of Zentainment, “a socially conscious media company committed to growing brands that encourage you to dream big and live a sustainable life.” From there, a longer conversation and a business relationship followed, all spurred by an attention-getting introduction that took just moments to deliver.

The elevator pitch rides into the speed-dating era
Today’s economic environment has turned job fairs, trade shows, networking events and even sidewalk sales into buyers’ markets where only those with quick, compelling pitches survive.

In the 1990s, high-tech entrepreneurs named these short spiels “elevator pitches” because they could be conveyed during an elevator ride. The tech bubble ballooned and burst (and ballooned again), but elevator pitches are here to stay. Everyone whether seeking employment, sales or profitable business associations needs one.

Is your introduction ready to roll?
“So, what do you do?”

Those five words are on the minds of everyone you meet, whether in person or online. Brad Newman’s introduction helps provide a formula that can assist you in preparing your answer and attracting attention from those you aim to impress:

Describe yourself in five words or less. Use a distinctive title or phrase that makes people think, “This sounds interesting” or “This is what I’m looking for.” Consider the difference between “I’m a copywriter” and “I turn browsers into buyers.” Or, in Newman’s case, between “social media entrepreneur” and “actrepreneur.”

Explain what you do in one sentence. After introducing yourself, introduce your offerings. “Our name combines the words Zen and entertainment, which stakes out our media space,” Newman says. “We’re a media company that focuses on socially conscious content. That definition tells what Zentainment is and rules out what it isn’t.” Work on a similarly specific description for your business.

Define your target audience. “Our market is comprised of 30- to 49-year-olds who care about socially conscious living,” Newman says. “By defining our market in that way, people immediately know whether our business is for them.” In other words, Zentainment isn’t trying to be all things to all people. It’s focused on a specific target audience, which is a key to success in today’s crowded business environment.

Communicate your vision. “We’re committed to growing brands that encourage you to dream big and live a sustainable life, whether they’re our own brands or ones for which we consult and serve as producers,” Newman says. “Our vision is clear enough to keep us focused and broad enough to make us adaptive to the opportunities of a changing market and media world.” It’s also compelling enough to attract a growing contingent of Zentainment consumers and business clients. What does your business stand for? What attracts your customers and their loyalty? Your answers can serve as a magnet for growth.

Practice, practice, practice. Create a script that conveys who you are, what you offer, your market, and the distinctive benefits you provide. Edit until you can introduce yourself and your business in less than a minute, which is how long most prospects will give you to win their interest.

Shrink your introduction even further so you can tell your story in 20 words or less. That’s how much space you have in most marketing materials and online presentations, whether on your own site, on social media sites, or on sites that link to your home page. If you’re thinking, “Twenty words? You’ve got to be kidding,” scroll back to the start of this column. That’s exactly what Brad Newman used to get my interest.

Barbara Findlay Schenck is a small-business strategist, the author of “Small Business Marketing for Dummies” and the co-author of “Branding for Dummies,” “Selling Your Business for Dummies” and “Business Plans Kit for Dummies.”

Inspired by an Intern

Today at work, I was reminded why I was drawn to the field of leadership and training in the first place…

I’m sitting in a conference room, listening as a young, emerging professional with whom I’ve been collaborating this summer is giving her final project presentation on this last day of her internship program in my department.

She speaks calmly, clearly, professionally, with moxie and spunk that foretells her promising future. The colleagues in the room, many of whom are seasoned corporate veterans, are nodding and smiling – pleased with the value she is adding to the team.

She has succeeded.

And I get to witness a nodal moment in a young entrepreneur’s life. An ending and a beginning all at once. Maybe not a monumental moment in the grand scheme of milestones that she has passed and is yet to see, but a crossroads, nonetheless.

It’s the honor of walking next to someone as they bravely face a crossing point on their journey that inspires me most. So, I savor the moment. And it helps me understand my own goals, my own dreams, and my own crossroads all the more. Indeed, seeing this bright rising star shines a light on my path.

When was the last time you had the chance to travel alongside someone who is at the nexus of change in their lives?