how to

It’s your thing

/ Susan Hendrich / Leave a comment

Place your own oxygen mask on first…

Here’s a simple question for you: “How much of your day do you spend doing what is best for you, as opposed to doing what other people want you to do or think you should do?” Put another way, “How closely do you follow your inner voice?”

If your answer is anything like, “Not enough,” then read on.

It’s amazing how conditioned we can become to living our lives according to the plans, ideas, expectations and unwritten rules of others. Many of these externally-established messages are well-intended, positive and helpful. But sometimes the script that others would have us follow in life isn’t exactly what’s best for us. 

Don’t get me wrong, I’m not saying that as parents, leaders, coaches or caretakers we should abandon the needs of those for whom we are responsible. In these roles, we’re obliged to consider and focus on the well-being of others. But there simply must be room in each dayto tune in to our own needs. Our own voices.

We’ve all heard the familiar mantra of the airline flight attendants during their pre-flight instructions, “…make sure to put the oxygen mask on yourself first before attempting to help someone else put on theirs.”  If you’re traveling with a child or elderly person, you naturally may want to ensure their safety first, before helping yourself. But the idea is that if you ignore your own need for oxygen, you may be unable to help your loved one and, if that happens, you may put both yourself and your loved one in danger of serious injury or worse.  The moral of this message is, “If you don’t take care of yourself first, you’ll be unable to care for your loved ones in their time of need.”

Your turn

_______________________

So, what is one thing you could focus on for yourself that would build up your own “oxygen” and allow you to better attend to the needs of others?

Thanks to my classmate, Valarie Irons-Poppiti for inspring me with her Haters photo post.

There’s magic all around us

/ Susan Hendrich / 2 Comments

Would You Stop to Listen?

A man sat at a metro station in Washington, DC and started to play the violin; it was a cold January morning. He played six Bach pieces for about 45 minutes. During that time, since it was rush hour, it was calculated that thousand of people went through the station, most of them on their way to work. Three minutes went by and a middle-aged man noticed there was musician playing. He slowed his pace and stopped for a few seconds and then hurried up to meet his schedule.

A minute later, the violinist received his first dollar tip: a woman threw the money in the till and without stopping continued to walk.

A few minutes later, someone leaned against the wall to listen to him, but the man looked at his watch and started to walk again. Clearly he was late for work.
The one who paid the most attention was a 3 year old boy. His mother tagged him along, hurried but the kid stopped to look at the violinist. Finally the mother pushed hard and the child continued to walk turning his head all the time. This action was repeated by several other children. All the parents, without exception, forced them to move on.

In the 45 minutes the musician played, only 6 people stopped and stayed for a while. About 20 gave him money but continued to walk their normal pace. He collected $32. When he finished playing and silence took over, no one noticed it. No one applauded, nor was there any recognition.

No one knew this, but the violinist was Joshua Bell, one of the best musicians in the world. He played one of the most intricate pieces ever written, with a violin worth 3.5 million dollars.

Two days before his playing in the subway, Joshua Bell sold out at a theater in Boston and the seats average $100.

This is a real story. Joshua Bell playing incognito in the metro station was organized by the Washington Post as part of an social experiment about perception, taste and priorities of people. The outlines were: in a commonplace environment at an inappropriate hour: Do we perceive beauty? Do we stop to appreciate it? Do we recognize the talent in an unexpected context?
One of the possible conclusions from this experience could be:

If we do not have a moment to stop and listen to one of the best musicians in the world playing the best music ever written, how many other things are we missing?

Credits: Joshua Bell experimented for Gene Weingarten’s story in The Washington Post: http://wpo.st/-vP (Video by John W. Poole)

Your Turn

_____________________________

How might you “stop and listen” differently in your world today?

Using technobabble to sound cool

/ Susan Hendrich / 1 Comment

Jargonicious! A plea for simplicity…

The ingenious (and totally fictitious) “Turbo Encabulator” video has long been used to warn against the use of technobabble. It has a fascinating history, which includes this Oscar-worthy 1977 performance by Bud Haggart:

 

What’s the lesson?

Avoid confusing jargon in your presentations.

Be conscious of your audience and sensitive to their familiarity with the terms that you use. We should use jargon, acronyms and other technical terms only if we are sure that our audience will understand them. If there is the slightest chance that they won’t understand, then simplify your language. Remember, if they can’t understand your message, they can’t adopt it.

I know what you’re thinking…

“But, Susan, big words make me sound more interesting and credible!”

Actually, the opposite is often true. The more clearly and simply you can deliver your message, the more likely people are to follow your ideas (intentional double entendre).

I would write more, but I’ve gotta go for now, as my flux capacitor needs recharging.

Your turn

Where have you seen (or even used) technobabble?

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Thanks to my colleague, Dave Ilconich, for reminding me of this classic video. 

Focus on the Next Right Thing

/ Susan Hendrich / 3 Comments

The Magic of Doing One Thing at a Time…

In his Harvard Business Review blog post, Tony Schwartz shares The Magic of Doing One Thing at a Time, asking: 

Why is it that between 25% and 50% of people report feeling overwhelmed or burned out at work?

It’s not just the number of hours we’re working, but also the fact that we spend too many continuous hours juggling too many things at the same time.

What we’ve lost, above all, are stopping points, finish lines and boundaries. Technology has blurred them beyond recognition. Wherever we go, our work follows us, on our digital devices, ever insistent and intrusive. It’s like an itch we can’t resist scratching, even though scratching invariably makes it worse.

Multitasking saps individuals and organizations of effectiveness AND energy. And it is a vicious cycle, tied up with task prioritization, deadlines, work overload, work-life balance, and many other familiar topics around human performance. Doing one thing at a time can be the secret both to personal effectiveness and successful project management.

What’s Wrong with Multi-Tasking?

The downfall of multi-tasking comes from task switching. I am not particularly interested in aspects of walking and chewing gum, or driving while talking on the phone. Multitasking in the business context means working on multiple tasks “at once.” Or as we know, having a big pile of work and being forced to SWITCH between them without ever getting them done. Throw on top of it the problem of interruptions and too-many-meetings, and you get a great ball of nothing-gets-done.

So How Do I Get This Magic Going?

Here are three behaviors Schwartz says will help you set your boundaries:

1. Do the most important thing first in the morning, preferably without interruption, for 60 to 90 minutes, with a clear start and stop time. If possible, work in a private space during this period, or with sound-reducing earphones. Finally, resist every impulse to distraction, knowing that you have a designated stopping point. The more absorbed you can get, the more productive you’ll be. When you’re done, take at least a few minutes to renew.

2. Establish regular, scheduled times to think more long term, creatively, or strategically. If you don’t, you’ll constantly succumb to the tyranny of the urgent. Also, find a different environment in which to do this activity — preferably one that’s relaxed and conducive to open-ended thinking.

3. Take real and regular vacations. Real means that when you’re off, you’re truly disconnecting from work. Regular means several times a year if possible, even if some are only two or three days added to a weekend. The research strongly suggests that you’ll be far healthier if you take all of your vacation time, and more productive overall.

According to Schwartz,

A single principle lies at the heart of all these suggestions. When you’re engaged at work, fully engage, for defined periods of time. When you’re renewing, truly renew. Make waves. Stop living your life in the gray zone.

Here’s to living in black and white…and may the force of singular focus be with you!

Celebrate the spaces between

/ Susan Hendrich / Leave a comment

Let your ideas breathe…

How Can You Harness the Power of White Space?

Objects in a composition need to breathe. White space offers an airy canvas stage on which the parts of your design can freely dance. Just ask Mark Boulton, graphic designer and writer from the UK. Here’s my favorite part about Mark’s view on white space:

“Whitespace is often used to create a balanced, harmonious layout. One that just “feels” right. It can also take the reader on a journey through the design in the same way a photographer leaves “looking room” in a portrait shot by positioning the subject off the center of the frame and having them looking into the remaining space.”

Check out this slide show by Brand Autopsy to see some compelling use of white space.

Now, how can you use white space in your next design, web page, slide deck or thank you note to make a bold statement?

Looking forward to [the spaces between] your ideas,

 

Susan Hendrich