delaware

Leadership quotes for today

/ Susan Hendrich / Leave a comment

Leadership

“Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand.”   — General Colin Powell

 “Leadership is the ability to establish standards and manage a creative climate where people are self-motivated toward the mastery of long term constructive goals, in a participatory environment of mutual respect, compatible with personal values.”  — Mike Vance

“Our chief want is someone who will inspire us to be what we know we could be.”  — Ralph Waldo Emerson

“A good manager doesn’t try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you’re the boss and your people fight you openly when they think that you are wrong – that’s healthy.”  – Robert Townsend

Prioritizing? Try the “Five Ss” of Productivity

/ Susan Hendrich / 2 Comments

The “Five Ss” of Productivity

Today I’m using the “Five Ss of the Workplace” to increase productivity. The ‘5Ss’ are the Japanese words:

  • Seiri = organization : separate out all the things that are not necessary and eliminate them or tidy them away
  • Seiton = neatness : arrange the essential things in order so that they can be quickly and easily accessed and put away
  • Seiso = cleaning : keep machines and working environment clean (everyone’s job–no cleaners needed)
  • Seiketsu = standardization : make cleaning and checking a routine practice; maintain a pleasant environment
  • Shitsuke = discipline : standardize the previous four steps and constantly improve them; creating good habits

In a tidy and organized workplace, errors are minimized, work is speeded up and small problems are made visible.

These have been translated into five Ss in the English language:

  • Seiri –> sort
  • Seiton –> straighten
  • Seiso –> scrub, sanitize
  • Seiketsu –> systematize
  • Shitsuke –> standardize, self-discipline

Yammer Time

/ Susan Hendrich / 3 Comments

What is Yammer?

Yammer is a simple, scalable solution that lets employees share and connect with coworkers in a private, secure enterprise social network.  It’s like Twitter for your internal organization. Yammer is a tool for making companies and organizations more productive through the exchange of short frequent answers to one simple question: “What are you working on?”

Check out this quick, engaging and informative presentation on the What, Why and How of Yammer. Worth the 3 mintues it takes to view.

Yammer Overview

Steve Jobs, on Being You

/ Susan Hendrich / Leave a comment

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

Steve Jobs 1955-2011
Commencement address at Stanford University on June 12, 2005

Free Learning Job Aid Toolkit

/ Susan Hendrich / Leave a comment

Are You On The Move! Yet?

The Move! toolkit contains over 50 ‘one page’ job-aids with involving methodologies in five distinct areas : Individual, Team and Organizational Development as well as Project Management and Instructional Design & Facilitation.  You can browse through all the tools here.  Tons of helpful resources, and best of all…they’re FREE.

A. INDIVIDUAL DEVELOPMENT TOOLS

Performance Management Process / Objective Setting SMARTT / Build-Up coaching session / GROW model for coaching / Coaching Styles / Constructive Feedback / Questioning & Listening / Behavior Wheel / ACHIEVE Model / Individual Development Plan / Checklist for effective coaching / Appraisal Interview /

B. TEAM DEVELOPMENT TOOLS

Team Work Model (GRPI) / GRPI Questionnaire / Action Centered Leadership (Adair) / Intervision / Meeting Management / Multi Voting / Brainstorming / Mind Mapping /Effective Decisions / SWOT Analysis / New Leader Expectation Activity / SADIE problem solving / SORA problem solving / Intake Teamdevelopment

C. ORGANIZATION DEVELOPMENT TOOLS

Consulting Process / Intervention Strategy / Business Needs Analysis / Stakeholder Analysis / Initial Customer Contact / Contracting Checklist / Force Field Analysis / Scenario Planning / SARAH coping with change / Change Loop / Balanced Scorecard / Community of Practice / Autonomous Motivation (Self-Determination Theory) / Confrontation Matrix / Environmental Scan

D. PROJECT MANAGEMENT TOOLS

Project Process Map / Project Planning (GANTT) / Critical Path Method / Cause & Effect Analysis (Ishikawa) / Impact – Effort analysis / Risk Analysis / Project Learning Review / Stakeholder Activities / Focus Groups / Individual Interviews / Data Analysis / Responsibility Matrix

E. INSTRUCTIONAL DESIGN TOOLS

8 Field Analysis (Kessels & Smit) / Learner focused versus content focused / Experiential Design model / Checklist Learning Activities / Types of Process Interventions / Guidelines for debriefing group activities / Involvement : look at training / Scenario Template / Statement Game / Checklist for instructional design / Learning Activities /