Safety to Fail (again)

To err is human; to forgive, divine. – Alexander Pope

Forgiveness is a gift that costs nothing.

There is tremendous power in forgiveness. We pardon mistakes or wrong choices of others as a means of growing, healing, learning and moving on. The power of forgiveness has long been documented. Think of the role it plays in self-esteem, interpersonal relations, philosophy, sports, child-rearing, education, and law.  Forgiveness brings closure and resolution. Forgiveness frees us to make better choices next time.

So, where does forgiveness fit into training and leadership?

There is no greater learning opportunity than the chance to make a decision that carries the risk of failing. When we provide a safe environment in which learners can try, fail, and try again, we open up a world of learning opportunities. 

How have you incorporated forgiveness into your training and leadership?

Susan Hendrich

Excellence matters

“Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”   – Aristotle

Just react to this quote.  Don’t think—just start typing.


Got leadership skills?

Leadership assessment resources

Carolyn Neblett, Senior HR Manager at Capital One, asks:
“Any thoughts for online assessments that would help with building stronger management skills?”

Susan’s response:
The Learning and Development Roundtable is a terrific resource for management skills training and development.

I’m also a big fan of the Lominger competencies (360 degree feedback). Lominger’s FYI book (For Your Improvement) is a strong and valuable resource with many examples and practical steps for improving management skills.

I highly recommend, which offers an online assessment as a complement to the classic “Now, Discover Your Strengths,” by Marcus Buckingham and Donald O. Clifton.

For more ideas and inspiration…

Harvard Business Publishing has a great post from Bill Taylor, called “Memo to a Young Leader: What Kind of Boss Are You?”


Rapid E-Learning

Just the nuggets, please…

The longer I spend in the instructional design world, the more I realize that rapid e-learning really means honing your craft to include a few key questions for SMEs, a few key shapes for your design, and a few key tricks for your creative process.  Check out Tom Kuhlmann’s Rapid E-Learning Blog for some proof. 

So, what are your key questions for SMEs? What two shapes might you choose to thread throughout your next e-learning interface design? And, what new tricks have you added to your repertoire of e-learning magic? 

Share the knowledge wealth!

Susan Hendrich