Unlocking the clarity, capability, and confidence to lead more intentionally.
I’m Susan E. Hendrich, PsyD — a leadership and organizational effectiveness strategist, executive coach, psychologist, speaker, and host of Human Being with Dr. Susan.
Across more than two decades of working with leaders, teams, and organizations, I’ve become convinced of something: People rarely need someone to tell them who to become. They need the space, insight, challenge, and support to see what is possible — and the courage to move toward it. That belief sits at the center of my work.
I help people strengthen how they lead themselves, how they show up for others, and how they navigate the moments that ask more of them — greater responsibility, change, uncertainty, conflict, transition, growth, or simply the realization that the way they have always done something may no longer be the way forward.
My approach draws from psychology, organizational behavior, behavioral science, executive coaching, leadership development, and decades of real-world experience inside complex organizations. And I continue to learn.
The credentials below represent some of that ongoing development — additional tools, disciplines, and perspectives I can bring to the people I work with. But they are only part of the story. If you’d like to know more about my background and the work that shaped my perspective, read my full bio.
And if you’re interested in the more human side of leadership, growth, relationships, resilience, and becoming, join me on YouTube for Human Being with Dr. Susan.
I’m glad you’re here.
The credentials below represent part of that continuing development.
Coaching Fundamentals Certificate
The certificate represents 30 training hours, a portion of iPEC’s Level 2 Coach Training Program.
Participants learn and practice 20+ specific, powerful coaching skills; gain a thorough, working understanding of the 7 Levels of Energy and how to leverage them to transform the way someone approaches their life, work, and relationships; and learn the four main types of energetic blocks to help clients work through obstacles and tap into their greatest potential.
Issuing Date: 11/25/2025
Expiration Date: This credential does not expire
Credential ID: 92339397-f5b5-4055-a17b-b0c730fce391
Credential URL: See Badge Details Page
Energy Leadership™ Index Master Practitioner (ELI-MP)
Earners of the Energy Leadership™ Index Master Practitioner (ELI-MP) certification have completed the Institute for Professional Excellence in Coaching (iPEC) training necessary to coach and debrief clients utilizing this researched, proprietary tool. Earners are proficient in the training, experience, and skills to analyze and interpret the data from the ELI Assessment results and partner with clients to uncover opportunities for deeper awareness, optimal performance, and growth.
iPEC’s Energy Leadership™ Index (ELI) assessment is a research-backed assessment that provides insights into how you show up in various aspects of your life. The assessment measures your ability to lead yourself and others to take positive, productive, and sustainable action.
The ELI produces a tangible result, giving you awareness about who you are and your level of engagement in the world. You’ll also be able to see your energetic reaction to stress so that you can recognize—and if you choose to, consciously modify—that response utilizing the 7 Levels of Energy.
Issuing Date: 8/14/2026
Expiration Date: This credential does not expire
Credential ID: 8d4f8957-001b-4e92-a0d2-7e7666df8444
Credential URL: See Badge Details Page
Susan E. Hendrich 